CornerDrugstore.com Privacy Policy


CornerDrugstore.com provides internet-related services to independent pharmacies throughout the United States, including accepting orders from a participating pharmacy’s online customers and forwarding those orders to the pharmacy. CornerDrugstore.com also makes a variety of health-related information available to those using its site, including the sites of participating pharmacies.

Your privacy is important to us. At CornerDrugstore.com, we understand that your health is a very personal, private subject. We want you to feel as comfortable as possible visiting our web site and using our services. Our Privacy Policy will tell you what information we collect that could be used to identify or contact you ("Personal Information"), how we protect this Personal Information, and what choices you have about how this Personal Information is used. In some situations, our use of your Personal Information will be subject to the requirements of the Health Insurance Portability and Accountability Act (HIPAA). In these circumstances, the terms of the pharmacy’s Notice of Privacy Practices will also apply. We urge you to read these policies so that you will understand our commitment to you and your privacy, and how you can participate in that commitment.

Please do not use the site if you do not agree to the terms of this Privacy Policy.

The following sections make up our Privacy Policy. We hope that reading them gives you a clear idea of how we manage your information.

Terms and Conditions

Your use of this site is also subject to our Terms and Conditions.

Personal Information We Collect

You may provide Personal Information to CornerDrugstore.com either at the main CornerDrugstore.com site or through the sites we operate on behalf of specific, individual participating pharmacies. We collect information in four areas of the CornerDrugstore.com site: (1) Selecting a Store; (2) My Account; (3) Profiles; and (4) Filling Prescriptions. Some examples of the information we collect include your contact information and other personal health information that you may provide. Additionally, we may collect some technical data regarding your use of the site. Some of this information is required for the use of CornerDrugstore.com's services.

My Account and the Profiles stored within ("My Account") may allow you to record limited amounts of personal health information, on a voluntary basis, on servers maintained by CornerDrugstore.com, or on its behalf. The Personal Information in My Account may be modified only by means of a valid password that you create. Whenever you submit or modify the information in My Account, we will send such information over the Internet using secure encryption technology. The information you submit to My Account will be stored on a secure server. However, we do not guarantee that the information you submit to My Account will be protected against loss, misuse, or alteration by third parties.

We also collect certain technical information about you, and your use of our site, through the use of Cookies. Cookies are small computer files that we transfer to your computer's hard drive. They allow us to know how often someone visits our site and the activities they conduct while on our site. This information helps us to dynamically generate web page content specifically designed for you. It also allows us to statistically monitor how many people are using our site and for what purpose. To use this site, you must have your Internet browser set to allow the use of cookies.

Disclosure of Your Information

CornerDrugstore.com will share your Personal Information (specifically, your account information, profiles and prescription order history) with the pharmacy you have designated to fill your prescription or other order. Authorized employees and agents of that pharmacy will have access to the Personal Information you provide. CornerDrugstore.com discloses your account information, profiles and prescription history only to the pharmacy you have designated to fill your prescriptions. Any Personal Information provided to that designated pharmacy is required to be treated in accordance with the terms of this Privacy Policy, unless you are otherwise notified.

Except as set forth in this and the following paragraphs, CornerDrugstore.com will not disclose to other third parties any of your Personal Information. In the following limited circumstances we will consider, and may release, Personal Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases where we in good faith believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may cause injury to others.

CornerDrugstore.com may provide information about you, which does not allow you to be identified or contacted ("Aggregate Information"), to third parties. For example, we might inform third parties of the number of users of our site and the activities they conduct while on our site. We might also inform a pharmaceutical company (that may or may not be an advertiser on our site) that "30% of our users live east of the Mississippi" or that "25% of our users have tried alternative medicine." Depending on the circumstances, we may or may not charge third parties for this information.

Except as provided in this section, CornerDrugstore.com will not disclose any Personal Information that you may store in My Account. However, please note that you are responsible for taking all reasonable steps to ensure that no unauthorized person knows your password to My Account. It is your sole responsibility to (1) control the dissemination and use of activation codes and passwords; (2) authorize, monitor, and control access to and use of your My Account password; (3) promptly inform CornerDrugstore.com of any need to deactivate a password. To deactivate a password, please contact your pharmacy or email support@CornerDrugstore.com.

In some situations, CornerDrugstore.com's use of your Personal Information will be subject to the requirements of HIPAA. In these circumstances, the terms of pharmacy’s Notice of Privacy Practices will also apply. For example, when you provide personal health information regarding any medical conditions you may have or when you submit such personal health information for prescription refills, both CornderDrugstore.com and the pharmacy are subject to and bound by the requirements of HIPAA. If you have any questions concerning which policy applies to information you have submitted, please contact us as provided in this policy.

CornerDrugstore.com's Policy Concerning Information from Children

CornerDrugstore.com does not collect or maintain Personal Information for individuals that identify themselves as children under the age of 13. The CornerDrugstore.com site is not intended for use by children under the age of 13.

If information from a child under the age of 13 is knowingly received by CornerDrugstore.com, we will respond to the inquiry, if appropriate, and delete all personally identifiable information concerning that child from our records. That information will not be used for any other purposes, nor will it be disclosed to any other parties.

If a parent believes that his or her child has submitted personal information to CornerDrugstore.com, they may contact CornerDrugstore.com by e-mail at support@CornerDrugstore.com; by postal mail at 201 West Saint John Street, P.O. Box 6052, Spartanburg, SC 29306; or by phone at 800-845-7558.

CornerDrugstore.com will promptly delete the information upon learning that it relates to a child. As noted above, CornerDrugstore.com will not knowingly collect any information from a child.

How CornerDrugstore.com Handles Privacy Internally

CornerDrugstore.com wants your personal information to remain as secure as reasonably possible. We provide technical safeguards and have a code of conduct for CornerDrugstore.com employees that are permitted to access personal information.

On the technical side, CornerDrugstore.com uses secure encryption technology to ensure the integrity and privacy of the Personal Information you provide to us via the Internet. All of our web servers are protected by a high security layer (Firewall) to prevent unauthorized access to our web site and servers. As an additional security measure, your Personal Information is kept on a separate server where your password is encrypted and stored on a database behind an additional layer of security.

All CornerDrugstore.com employees must abide by our Privacy Policy. Those who violate our Privacy Policy are subject to disciplinary action, up to and including termination. Access by authorized personnel is controlled by secure authentication (i.e., an I.D., Encrypted Password). If you link to another site from this site, CornerDrugstore.com cannot be responsible for the security of your personal information on that site or their privacy policies.

Updating Your Personal Information and Contacting CornerDrugstore.com

You can always contact us in order to (i) deactivate your account and profiles by emailing us at support@CornerDrugstore.com.

Your use of the site constitutes acceptance of the provisions of this Privacy Policy. CornerDrugstore.com may change this Privacy Policy at any time. Registered users will be notified by email if there are substantive changes in this Privacy Policy. At that time, users will be given the opportunity to cancel their accounts if they do not accept the policy changes.